Fraud Protection
At First Future Credit Union, we put your security first. That’s why we want to help protect you from the threat of identity theft and online fraud. We recommend that you consider the following precautions to protect your identity and your computer:
Choose to receive your statements online to avoid paper statement mailings and to prevent thieves from obtaining your information.
Arrange to have your funds deposited directly to First Future. It's safer, more accurate, and best of all it is very convenient!
Pay your bills online. At First Future Credit Union you can pay all your bills online in the privacy of your own home, keeping your information safe and away from thieves.
Get rid of the paper trail. Shred credit card receipts or store receipts, or store them in a safe until you no longer need them. Shred unused and blank checks from closed accounts, expired or unused credit cards, and shred any credit card receipt carbons.
When Online:
In recent months, attempts to defraud Online Banking customers have been reported. In this
scam, members and non-members of a particular financial institution receive an email message,
supposedly from their bank or credit union concerning their account. The email instructs that either
an online banking password had been lost, or compromised and needs to be reset. A link is provided to
the site where the customer is asked to log in and provide the details of the lost data. You will
never receive a message from any First Future Credit Union employee or department asking for your
online banking password. If you receive any such suspicious message, please notify us immediately to
confirm the legitimacy of the message.
By Phone:
You will never receive a call from First Future Credit Union or any of its service providers asking
for your card number. Be wary if someone calls you asking for your credit card number or social
security number.
The three digit security code on the back of your card is only used for merchant verification, and you should never give this number over the phone. Visa® or MasterCard® will never legitimately need to ask for this number. If you are unsure whether or not the call is legitimate, hang up and call the toll free number on the back of your card.
Other Sources of Information:
The Federal Trade Commission has free information on how to protect your identity. Click here for
more information: http://www.ftc.gov/bcp/edu/microsites/idtheft/
It is a good idea to check your credit report annually to make sure that your information is accurate, and has not been compromised. Visit http://www.annualcreditreport.com to receive your free credit report.
